Privacy Policy
We are committed to protecting your privacy and ensuring that using our website and services is safe, secure, and reliable for you. When you book one of our services or talk to us online, this Privacy Policy tells you how we gather, use, store, and protect your personal information.
Using our website, booking visits, or making payments will constitute your acceptance of the terms of this Privacy Policy.
Who We Are
Certified life coach, spiritual counselor, meditation coach, Reiki practitioner, inner child healer, and Emotional intelligence coach / NLP & EFT practitioner, Trpti Malhotra offers both online and in-person courses focused on emotional healing, personal development, and spiritual empowerment.
This privacy statement governs your use of the website and your interaction with the services provided.
Information We Collect
We get from you personal as well as non-personal data in the following ways:
a. Personal Information You Provide
When you schedule a session or sign up for our services, we may collect your name, email address, phone number, billing address, and payment information.
Should you provide other information during sessions—such as emotional issues or past experiences—this will be kept private.
b. Automatically Collected Data
Upon accessing our website, we may automatically collect information, including your IP address, browser type, operating system, device information, session length, and pages visited.
To enhance website efficiency and user experience, we compile this information using techniques such as cookies and analytics services.
How We Use Your Information
Your information is used only for legitimate, service-related purposes; these include:
• Confirming your bookings and sending session details;
• Customizing your healing or coaching sessions;
• Responding to your questions or comments;
• Newsletter or offer distribution (only if you opt-in);
• Improvement of our website and services
We do not share, rent, sell, or provide access to your data to any outside advertisers or marketers.
Payments Security
A trustworthy payment gateway, securely handles all payments made on our website. Neither do we save nor have access to your complete payment card details.
Confidentiality of Sensitive Information
You might freely reveal very personal details during healing or coaching sessions. Such material is kept entirely private and used solely to help you develop emotionally or spiritually. There is no recorded or shared session material without your explicit permission.
Cookies and Analytics
We may track website usage using cookies or third-party analytics tools, such as Google Analytics. Small data files stored on your device enable site functionality enhancements through cookies. Through your browser’s settings, you can control or turn off cookies.
Analytics help us understand visitor usage of the site, enhance navigation and design, and identify areas of interest.
These instruments gather anonymized data and do not pinpoint specific users.
Data Storage and Retention
We retain your personal information only as long as required by relevant legislation or for the purposes stated in this policy.
Should they be kept, session notes or client files are stored safely and are only accessible to Trpti Malhotra.
Your Rights
As a user, you have the right to access your data, correct or update it, request the deletion of your data, and withdraw permission for future correspondence.
You can contact us to assert these rights. We shall reply in a sensible amount of time.
Third-Party Links
Occasionally, our website links to external websites or social media platforms. This privacy policy solely relates to our website; we are not liable for the privacy policies of other websites. Before handing in any personal information, kindly check their privacy policies.
Children’s Privacy
Our offerings are meant for those eighteen years of age and above. We do not deliberately gather personal data from young people. Please get in touch right away to get a child’s data deleted if you think they have given us any.
Updates to This Policy
We reserve the right to revise or update this Privacy Policy at any time to reflect changes in our legal obligations or business policies. The revised effective date will be shown on this page with updates.
Reviewing this policy regularly will help you to be informed about our privacy protection practices.
